Welcome to Okaabo Delivery! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Okaabo Delivery mobile application and related services.
By using the Okaabo app, you agree to the terms outlined in this Privacy Policy.
We collect the following types of information:
* Name, phone number, email address
* Delivery address and location details
* Payment information (e.g., mobile money, credit/debit card)
* National ID or driver’s license (for car rentals)
* Device type and operating system
* IP address
* App usage data and preferences
* Location data (with your permission)
* Messages between users and customer support
* Reviews, feedback, or complaints submitted through the app.
We use the information we collect to:
* Process and fulfill orders (food, parcels, pharmacy, etc.)
* Facilitate car rental reservations and verification
* Provide customer support and respond to inquiries
* Improve app performance and user experience
* Send notifications and promotional offers (with consent)
* Detect and prevent fraud or misuse.
We may share your information with:
* Delivery Partners and Drivers: To fulfill your delivery or rental requests.
* Vendors and Merchants: Restaurants, pharmacies, supermarkets, or boutiques.
* Payment Providers: These are for the secure processing of transactions.
* Regulatory Authorities: If required by law or to protect legal rights.
* Third-Party Services: For analytics, marketing (if consented), or app functionality.
We do not sell your data to third parties.
We use industry-standard security practices to protect your information, including:
* Encrypted communication (HTTPS)
* Secure payment gateways
* Authentication and user verification processes
Despite our efforts, no system is 100% secure. Please protect your login information and report any suspicious activity to our support team.
You have the right to:
* Access or update your personal information
* Request deletion of your account and data
* Withdraw consent for marketing communications
* Control app permissions, such as location access, via your device settings.
To exercise any of these rights, please contact us at: okaabo.delivery@gmail.com
Okaabo Delivery is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we discover we have unintentionally collected such information, we will delete it promptly.
Your data may be stored or processed in servers outside your country, depending on where our partners or service providers operate. By using the app, you consent to such transfers.
We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website. Please review this policy periodically to stay informed.
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Okaabo Delivery Support
Email: okaabo.delivery@gmail.com
Phone: +228 70647464
Address: Lome, TOGO
Thank you for trusting Okaabo Delivery. Your privacy matters to us.
